770.739.6070

Frequently Asked Questions


GIFT CERTIFICATES:

The Village Boutique offers gift certificates in various amounts from $5 - $1000.  Click the button below to purchase, you have option of emailing the gift certificate or printing the certificate.

CUSTOM ORDERS

Village Boutique has a wide selection of items available for custom order.  When browsing our online boutique certain garments are available for custom order.  Complete our custom order form to begin the process of ordering your signature garment.  Once we receive your form a Village Boutique Customer Consultant will contact your regarding your order.
The custom order form allows you to enter your measurements and specifications for your signature garment. Our designers are meticulous in creating your garment to the exact measurements you provide and therefore we cannot offer refunds for measurement errors.  Village Boutique stands behind the quality and integrity of each garment.  If we make an error, we will resolve the issue at no cost to the customer.
Before your custom order is sent to our designers we require full payment. We do not process partial payments for custom orders - under any circumstances.
Allow 6 weeks delivery for custom orders. 
Once your garment is ready for pick-up a Village Boutique Customer Consultant will contact you by phone/email. 


SHIPPING / DELIVERY

Once your order is complete you will receive an order confirmation email.  The order will be processed within 48 hours and shipping time will assessed at that time Village Boutique receives/confirm the order.  We ship all orders via United States Postal Service - unless otherwise noted by the customer at checkout.

STANDARD DELIVERY
Will arrive within 7-10 business days, to the contiguous US.
EXPRESS DELIVERY
Will arrive within 3 to 5 business days if ordered by 2:00 PM (EST).
RUSH DELIVERY
Rush Orders are only available for items in-stock. Expect your Rush Order to arrive within 2 business days - if ordered by 2:00pm/EST. 
After completing a rush order through our online checkout we ask that you call the boutique (770) 739-6070 to confirm your delivery.
In rare occasions, a shipment may experience a delay in delivery and not reach you in the time expected. If it has been longer than 15 business days (excluding Saturday and Sunday) for your Standard Delivery order or 7 business days for your Express or  3 days for your RUSH order, please contact us via email or call (770) 739-6070.